At PricePay, we are committed to delivering premium-quality fragrances that meet your expectations. If you are not fully satisfied with your purchase, we’re here to help.

Eligibility for Refunds:
You may request a refund within 7 days of receiving your order. To be eligible, the perfume must be unused, unopened, and in its original packaging. Due to hygiene and safety reasons, we cannot accept returns of opened or used products.

Damaged or Incorrect Items:
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos. We will arrange a replacement or full refund at no additional cost.

Refund Process:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed back to your original payment method within 5–10 business days.

Non-Refundable Items:

• Opened or used perfumes
• Items not in original condition
• Products returned after the specified return window

Contact Us:
For any refund requests or questions, please reach out to our support team at info@pricepay.pk